FAQ

The most important thing for Fruchtbox Express are our customers. We welcome any personal feedback - and our team is happy to answer any questions you may have! Here are the answers to some important questions.

Orders

You can easily order a fruit box as a subscription, as a single order or as a gift here on this website

The principle is simple: we deliver the fresh fruit box directly to your workplace or home,

i.e. we bring the fruit box directly to the office, to the department or the desired room (delivery location by arrangement) or to your home. We are also happy to simply hand in the fruit box at the reception if desired. Our fresh courier will also take care of the disposal of the old fruit box on request. In larger companies, Früchtebox Express naturally takes care of the fine distribution of the fruit boxes to the individual departments, floors or buildings. Other services by arrangement. The fruit box box - made in Switzerland - is included in the price.

Subscription:
In the entire area east of Bern (including Bern), the delivery of the fruit boxes is carried out by subscription during the week by our fresh courier service (e.g. Monday and Wednesday). Special delivery dates by arrangement, on public holidays in Switzerland or Liechtenstein will be delivered the next day. Bulk order deliveries by individual arrangement. The current assortment - seasonally coordinated - of the corresponding week is always delivered.

For subscription customers outside this area, we offer a fresh delivery service throughout Switzerland in cooperation with Swiss Post or other selected logistics partners (depending on the area). The delivery of the fruit box takes place after a defined delivery date) - Bulk orders by arrangement.

In any case, the subscription can be changed or cancelled at any time with immediate notice (no later than 2 working days before delivery)! 

Yes, we are happy to offer a special service at special prices for bulk orders (bulk quantity discount). In doing so, we also take over the detailed distribution of large companies - directly into individual departments or offices, even in different buildings.

Bulk orders are also popular as customer gifts. Früchtebox Express can accommodate a few or even several hundred customers, e.g. on the same day with fresh fruit boxes including your personal message (fruit box can be provided with your logo - see gift box).
Or: Give your customers a special treat and give them a fruit box subscription (including a personalized card from you).

Don't worry: We deposit the fruit box directly in front of your door in a protected place (business and private) and thus dispense with tedious pick-up slips or the like.

Assortment

The assortment of the various fruit boxes is adapted to the current conditions every week - in addition to regionality, seasonality plays a decisive role. After all, fruits and vegetables that are in season simply taste better! We will be happy to inform you personally at any time about the current range of the various fruit boxes.

Regionality is one of the central strengths of Früchtebox Express. The freshest fruit from local farms: Fruit Box Express sources fruit from farmers in various regions of Switzerland. Because: Local fruits simply taste better! We source exotic fruits from selected reference regions. On request, we are also happy to supply fruit boxes with exclusively Swiss fruits.

For us, quality is the most important thing of all. Our suppliers and logistics partners meet the highest standards and regularly undergo comprehensive quality controls. Our central partner Kesseli AG in Gams (CH) is a Suisse Guarantee and Swiss GAP trading company with the Culinarium quality seal.
And most importantly, we wrap each fruit individually and with a lot of love!

General

Früchtebox Express supplies customers throughout Switzerland and Liechtenstein with fresh fruit boxes. Through our offerings, we serve all sizes of companies - from SMEs to offices to large companies, whereby we also take care of the fine distribution and many additional services. We are also happy to supply private individuals (only on order by a company).

Large companies benefit from the numerous services: distribution of the boxes to different departments, floors or buildings, size and assortment adjustments for each box, taking the box with you when it is replaced, special bulk quantity tariffs, etc.

As a third option, the fruit box with a special assortment is recommended as a special image gift - either a gift card sent by you is enclosed or you have the option of having the gift card enclosed with your own text. This service is suitable for SMEs or large companies as well as for private individuals.

It is not possible for private households to order fruit boxes. However, delivery is possible (order is made through a company).

The fruit box box is included in the price and is yours! If you wish, we will be happy to take it back with us. By the way, the cardboard is very practical and suitable for a wide variety of purposes.

You will receive your fruit box invoice after receipt of the fruit boxes on a monthly basis or after delivery (individual and gift order), which must be paid within 10 days.

The most important thing for Fruchtbox Express are our customers. We are looking forward to any personal feedback - and our team is happy to answer any questions you may have and will be happy to surprise you with special services!